Created On: August 11, 2025

Last Updated: August 11, 2025

This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered. By placing an order, you agree to this policy in full.

1. Shipping Coverage

We currently ship only within the United States. We do not ship to P.O. Boxes, APO, or FPO addresses. No customs fees apply; sales tax is already included in our prices.

2. Order Processing Time

Orders are processed within 24 to 48 business hours, excluding weekends and holidays. Our daily order cut-off time is 2:00 PM (GMT-4, Indiana time). Orders placed after the cut-off will be processed the next business day.

3. Shipping Rates

• Orders under $99: $9.99 flat shipping fee
• Orders $99 and above: Free economy shipping

4. Transit Time

Economy shipping delivery time is typically 5 to 8 business days after dispatch. We use multiple shipping partners, including UPS, USPS, DHL, and others.

5. Order Tracking

All orders are shipped with tracking. Customers will receive tracking details via email once the order has shipped.

6. Partial Shipments

If you place multiple item orders, your products may arrive in separate packages at no additional shipping cost.

7. Delays or Lost Shipments

If a shipment is delayed or lost in transit, we will either fully refund you or reship the product at no additional cost.

8. Signature Requirement

Signatures may be required for delivery of high-value orders.

9. Incorrect Address

Customers are responsible for providing the correct shipping address before the order cut-off time. Once shipped, the address cannot be changed. If an incorrect address is provided, the customer must cover the cost of reshipping.

10. Returns

We provide a 15-day return and refund policy. Please refer to our Return & Refund Policy for details.

11. Contact Information

CONTINUUM ENTERPRISES, LLC
3020 Congressional Pkwy, Suite H
Fort Wayne, IN 46808, USA
Email: contact@aooutdoors.com
Phone: +1 260 207 4001
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (GMT-4)

12. Policy Updates

We may update this Shipping & Delivery Policy from time to time. Customers will be notified of any significant changes via email or a prominent notice on our website.